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Manual Update of the Microsoft Teams Room System App | - Contact Us

 

Updates to the app are installed from the Microsoft Store automatically during nightly maintenance; this is the recommended method to get updates. However, there are some situations where a Teams Rooms device can't receive updates from the Microsoft Store.

For example, security policies may not allow devices to connect to the Internet or may not allow apps to be downloaded from the Microsoft Store. Or, you may want to update a device before performing setup, during which the Microsoft Store isn't available. If you can't get updates from the Microsoft Store, you can use an offline app update PowerShell script to manually update your Teams Rooms devices to a newer version of the Teams Rooms app.

Follow the steps in this article to manually update your Teams Rooms devices. It can't be used to perform a new installation.

It also can't be used to downgrade the app to an older version. To perform a new installation of the Teams Rooms app, contact your device's manufacturer for media specific to it. First, download the latest version of the offline app update script.

The script will be downloaded to the default downloads folder on your device. Downloaded files may be marked as blocked by Windows. If you need to run the script without any interaction, you'll need to unblock the script. To unblock the script, do the following:. To unblock the script using PowerShell, see Unblock-File.

After the offline app update script is downloaded, transfer the file to the Teams Rooms device. You can transfer a file to the device by using a USB drive or by accessing the file from a network file share while in Admin Mode on the device.

Be sure to note where you save the file on the device. The offline app update script needs to be run from an elevated command prompt while the Skype user the user under which the app runs is still signed in. For more information about how to log into an admin account to use the elevated command prompt while the Skype user is still logged in, see Switching to Admin Mode and back when the Microsoft Teams Rooms app crashes.

Click the Start icon, type Command Prompt , and then select Run as administrator. Allow the script to run. When it's finished, the script will reboot the Teams Rooms device. You can also run the script by using Remote PowerShell. If the script encounters a problem, it will indicate what the problem is on the command line and record its output to a file. Follow any instructions that the script provides. If you need to contact Microsoft Support, make sure to include the log file along with the support request.

The script will provide you with the path to the log file. Skip to content. Star Permalink live. Branches Tags. Could not load branches. Could not load tags. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. Raw Blame. Edit this file. Open with Desktop View raw View blame. Learn how to manually update your Microsoft Teams Rooms device to a specific version. You signed in with another tab or window. Reload to refresh your session.

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Updating Microsoft Teams Rooms manually - Microsoft Tech Community.Manually update a Microsoft Teams Rooms device - Microsoft Teams | Microsoft Docs

 

It also can't be used to downgrade the app to an older version. To perform a new installation of the Teams Rooms app, contact your device's manufacturer for media specific to it. First, download the latest version of the offline app update script. The script will be downloaded to the default downloads folder on your device.

Downloaded files may be marked as blocked by Windows. If you need to run the script without any interaction, you'll need to unblock the script.

To unblock the script, do the following:. To unblock the script using PowerShell, see Unblock-File. After the offline app update script is downloaded, transfer the file to the Teams Rooms device.

Healthcare and Life Sciences. Small and Medium Business. Internet of Things IoT. Azure Partner Community. Microsoft Tech Talks. MVP Award Program. Video Hub Azure. Microsoft Business. Microsoft Enterprise. Browse All Community Hubs. Could not load branches. Could not load tags. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. Raw Blame. Edit this file. Open with Desktop View raw View blame.

Learn how to manually update your Microsoft Teams Rooms device to a specific version. You signed in with another tab or window. Reload to refresh your session. You signed out in another tab or window. If you want to run 21H2, you must be running the latest MTR app. Once downloaded, right click the file and choose Properties and be sure to check the unblock box to allow the script to run.

The script will take a few minutes to run. Once finished, Version 4. The task will take aprox mins to run, possibly much longer and will eventually reboot the MTR.